Menu Close

FAQ’s

Once your goods are back at Hotkicks's warehouse, your refund will be processed. Please allow 5-7 days for the refund to reach your account. For cash payments such as cheque and wire transfer, we will require your bank details, IBAN/SWIFT, to proceed with the refund to your account.

All of the products at Hotkicks are 100% authentic we have invested a lot of time and effort in sourcing out good reliable department stores as suppliers to provide the best quality of products.

We work alongside trusted Industry leading  registeree suppliers from all over Europe, America

Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder.

Some order details can be amended depending on the status of your order. Please visit our

Order Status website to view your order details.

Once your order has reached Hotkicks you will receive an email notification confirming your order details and containing payment instructions if you are paying by bank transfer or cash. When your payment has been received we will send you another email to confirm that your order will now be processed and advising you of estimated availability and delivery times.

For any further questions about Hotkicks or queries that you wish to address you can contact us by giving  your name, email, and sending your message on the contact us page.

 

Address

 H no 17 hardass colony patel

Nagar hisar’ Haryana

Pin Code 125001